Each Friday, Robbie Briggs, president and CEO of Briggs Freeman Sotheby’s International Realty, writes about luxury, trends, business and more in the advertising pages of the Mansion section of The Wall Street Journal. Below is his letter of October 2, 2020.

From My Perspective

How to earn rave reviews

Please forgive me, but I need to brag.

For years now, at the end of every home purchase or sale with us, we’ve been asking our clients how everything went. What drew them to work with us? How was the whole experience? What could we have done [...]

"While some encouraged her to take it easy, that’s not in Bess’ DNA. She ran whenever possible." Read the amazing story of Bess Dickson, cancer survivor and expert agent, now on the Friends of the Katy Trail blog. It's a quick and impactful read, here — one with a very happy ending. Read more about Bess Dickson at the Briggs Freeman Sotheby's International Realty site, here. http://katytraildallas.org/2020/05/the-katy-trail-saved-my-life/